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Privacy Policy
Last Updated
April 2007
Your Privacy is Important to Us
At Tuition Express*, we take your personal privacy very seriously
and recognize that you expect privacy and security for all of your personal information.
We understand the need to protect and safeguard sensitive information about you,
and we maintain strict standards and procedures designed to prevent misuse of this
information. This Privacy Policy describes how we handle information that we learn
about you when you visit our web site, or when your childcare center provides us
with information about you to service your account(s).
What Types of Personal Information Do We Collect?
In order to provide you with the products and services that you may request or authorize,
we may collect personal information about you that is not available to the public.
Personal information is information about you such as your name, account number,
email address, and other similar information. Three sources of personal information
about you that we may collect include information we receive from you on this web
site, information we receive from your usage of the web site, and information we
receive from your childcare centers.
Information we receive directly from you on this Web Site.
We receive some information directly from you when you use our web site. For example,
in order to use the features of our web site, you are required to complete a registration
form. As part of the registration process, we collect your Tuition Express ID, which
is an identification number given to you by your childcare center. We also collect
the last four digits of your account number, a username, and password. If you optionally
provide us with your email address, we also collect this information.
Information we receive from your usage of this Web Site.
We collect some information about you from your use of our web site. For example,
our web servers may automatically collect and store the name of the domain and host
from which you access the Internet and the “Internet protocol” (IP) address of your
computer. Additionally, we may collect information about the browser software you
use, the type of operating system your computer uses, the date and time you access
our web site, a list of which pages on our site you visit, and the Internet address
of the site you used to link to our site. We also may make use of a “cookie”, which
is a small text file that contains characters and is sent to your computer when
you visit our website, and which is sent to our web site when you visit it again.
The cookie may store user preferences, information about your browser, and other
identifying information.
Information we collect from your Childcare Center. We receive
some information about you through your childcare center. In particular, we receive
personal information about you through electronic transmissions from the ProCare
Software used by the childcare center where you submitted a Parent Authorization
Form. Information we gather from a childcare center is called information from a
“nonaffiliated third party” because we are not “affiliated” with your childcare
center. This means we are a separate company from your childcare center, and we
do not control, are not controlled by, and are not under common control with your
childcare center. However, your childcare center provides us information about you
so that we may carry out your request to process a transaction. When you sign up
for TuitionExpress with your childcare center, we are provided with your name, address
and phone number, bank routing / transit number and bank account number, or credit
card account number and expiration date.
How Do We Use The Information That We Collect About You?
It is our policy to treat your account information with complete confidentiality.
We collect, retain, and use information about you only to help us provide the products
and services that you have requested from us or from your childcare center. For
example, we use your Tuition Express ID and the last 4 digits of your account number
to uniquely identify you when you visit our web site so that we may provide you
with the transactions associated with your particular account. We collect your bank
routing / transit number and bank account number, or your credit card account number
and expiration date so that we may enter a debit or credit to your account as you
have authorized your childcare center to conduct. We also collect this information
so that you may view your payment history, verify the amounts, and send you receipts
and other notifications that you may request.
We collect information about your computer, operating system and browser in an effort
to ensure that our web pages will appear and function appropriately on your computer.
We collect information about the Internet address of the site you used to link to
our site so we may better determine which site referred you to our site.
Additional ways we may use your information include the following:
- to respond to any requests you may have about your account or a transaction;
- to personalize your access to our web site;
- to conduct our own analyses and research to improve our programs, products, services,
and content;
- to contact you regarding your account or to provide you with information concerning
our services that may be of interest to you;
- to protect your privacy and enforce this Privacy Policy,
- to protect our rights and property; and
- to comply with a law, regulation, legal process or court order.
What Information Do We Disclose To Others About You?
We only use information about you to provide the products and services that you
have specifically requested. It is not our policy to provide your personal information
to any other person, business, or government agency, except as permitted by law.
For example, we do not provide your personal information, including your financial
information, to any marketing companies, including independent telemarketing or
direct mail marketing companies.
We only disclose your information to other “nonaffiliated third parties” (meaning
companies we do not control or that are not controlled by us) if we are permitted
by law to make those disclosures. In those cases, we may share some personal information
about you, in the ordinary course of conducting our business, with companies that
we hire to provide us with services or other functions. In those cases, we will
not authorize those third parties to retain, disclose, or use your information except
for the purpose of providing the services that we requested.
Specific situations under our policy in which we might disclose your information
includes the following:
- We may disclose your information to the financial institutions and daycare centers
we work with to provide you with the services that you have requested or authorized.
Those disclosures are made to serve you, and they are permitted by law. If we do
make a disclosure, we will only disclose your personal information to the specific
entity that is involved in a particular transaction. For example: we may disclose
personal information to a credit card processor about a specific payment transaction
only if you have authorized your childcare center to make such a payment.
- We may find it necessary to disclose your non-public personal information in order
to comply with a government agency or court order. Tuition Express will only disclose
your personal information to nonaffiliated third parties as permitted by law.
- We may disclose your non-public personal information to other sources if you give
us your written permission to do so.
How Do We Protect The Information We Collect About You?
The childcare centers that gather your personal information may enter that information
into our software program called ProCare. The information is encrypted, and then
electronically transmitted to Tuition Express in a safe and secure format.
All non-public personal information is converted to 128 bit encryption prior to
transmittal and storage.
Additionally, all bank related information is masked so that no ProCare user can
view critical bank information. Tuition Express’ technology encrypts (scrambles)
and masks your account information so it would be very difficult for anyone other
than Tuition Express to read it.
We maintain physical, electronic and procedural security measures to safeguard your
non-public personal information. Access to such information is restricted to employees
who are trained in the proper handling of personal information. We update and test
our technology to improve the protection of our information about you and to assure
the integrity of that information. We educate our employees about the importance
of confidentiality and customer privacy through standard operating procedures and
special training programs. We take appropriate disciplinary measures to enforce
employee privacy practices.
Third parties that provide support to us may also have access to your personal information
while they are carrying out these services. However, we require any third party
working with us to maintain strict confidentiality standards, and prohibit the third
parties with sharing that information with any other third party.
How Can You Access Your Information?
We created the Tuition Express service as a convenience to you to access online
your transactions and account history. By creating an account and following the
instructions on the web site, you can access your personal information and see your
transactions history.
Can We Guarantee Your Personal Information Will Never Be Compromised?
Unfortunately, we can not make such a guarantee. You should know that no Internet
transmission is ever 100% secure. Further, while we employ reasonable measures to
protect personal information, we cannot guarantee that unauthorized third parties
will not defeat those measures or use non-public personal information for improper
purposes. Nevertheless, we value your business and have adopted this Privacy Policy
and have undertaken the described security measures as an endeavor to respect your
privacy and to keep your personal information confidential.
What If We Change Our Privacy Policy?
If we change our privacy policy in the future, we will post those changes on our
web site. You are free to review our privacy policy at any time by clicking on our
home page and selecting the link labeled “Privacy Policy”. Our privacy policy was
last updated on
April 2007.
Where Can You Go to Get More Information?
We appreciate your business, and we recognize our obligation to keep your personal
information secure and confidential. If you would like more information regarding
the use of your personal information, to correct any factual errors about your information,
or to express any concerns you can contact us in one of the following ways:
In writing:
Tuition Express 3581 Excel Drive
Medford, OR. 97504
Dial toll free:
1-800-338-3884
* Tuition Express is a name used to conduct business by Blum Investment
Group, Inc., an Oregon Corporation.
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